Shipping policy

Last updated: January 29, 2026

This Shipping Policy outlines how orders placed on our website are processed, shipped, and delivered. By placing an order with us, you agree to the terms described below. Please read this policy carefully to understand our shipping procedures, timelines, and responsibilities, as well as your obligations as a customer.

1. Order Processing Time

All orders placed on our website are processed within 1–3 business days, excluding weekends and public holidays. Order processing includes order verification, quality checks, packaging, and preparation for dispatch. During high-volume periods such as sales, festivals, or promotional events, processing times may be slightly extended. You will receive a confirmation once your order has been successfully processed and handed over to our shipping partner.

2. Shipping Locations

We currently ship orders to USA included Hawaii, Alaska, Pueno Rico. Shipping availability may vary depending on your delivery location, courier partner coverage, and local regulations. International shipping, if available, may be subject to additional customs duties, taxes, or import fees, which are the responsibility of the customer. We reserve the right to limit or refuse shipping to certain locations at our discretion.

3. Estimated Delivery Time

Once dispatched, orders are typically delivered within 5–10 business days, depending on the delivery address, courier service, and external factors such as weather conditions or regional restrictions. Estimated delivery times are provided as a guideline only and are not guaranteed. While we strive to deliver all orders within the stated timeframe, unforeseen circumstances may cause delays beyond our control.

4. Shipping Charges

Shipping charges, if applicable, are calculated automatically and displayed at checkout before you complete your purchase. These charges may vary based on order value, shipping destination, package weight, or ongoing promotional offers. Any applicable shipping fees must be paid in full at the time of order placement. We reserve the right to update shipping rates at any time without prior notice.

5. Tracking Information

Once your order has been shipped, you will receive a shipment confirmation containing a tracking number via email or SMS. This tracking number can be used to monitor the status of your delivery through the courier partner’s tracking system. Please allow up to 24 hours for tracking details to become active after dispatch.

6. Delayed Shipments

While we make every effort to ensure timely delivery, delays may occur due to factors such as weather conditions, courier delays, logistical issues, strikes, or high order volumes. Such delays are beyond our control, and we are not liable for late deliveries caused by these circumstances. We appreciate your patience and understanding in such situations.

7. Incorrect Address

Customers are responsible for providing accurate and complete shipping information at checkout. We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer. If an order is returned to us due to an incorrect address, additional shipping charges may apply for re-delivery, or the order may be canceled in accordance with our Refund Policy.

8. Lost or Missing Packages

If your order is marked as delivered but you have not received it, or if the package appears to be lost in transit, please contact us within 7 days of the expected delivery date. We will coordinate with the courier partner to investigate the issue and provide a suitable resolution based on the outcome of the investigation.

9. Split Shipments

In some cases, orders containing multiple items may be shipped in separate packages due to inventory availability or logistical reasons. Split shipments do not incur additional shipping charges unless otherwise stated. Customers will receive separate tracking details for each package, where applicable.

10. Contact Information

For any questions or concerns related to shipping, delivery status, or logistics, please contact our customer support team at Email: info@victorysportswearinc.com  or Phone:  866-308-0798 . We aim to respond to all shipping-related inquiries promptly and provide the best possible assistance.